West Horsley Gigabit Broadband Scheme

Updates on the delivery of Ultrafast Broadband to The Horsleys

June 2021

Openreach plans to carry out the Fibre To The Premises  (FTTP) installation in three phases (at the moment all timing is indicative):

       -          Phase 1 due for completion by 30th September (Forest Road and roads off it).

-          Phase 2 due for completion by 30th November (Ockham Road North and South, and roads off and south of ORS).

-          Phase 3 due for completion by 31st January (West Horsley).


Fibre has been taken from the Leatherhead exchange to near the Shell petrol station on the A246.  From there spines will follow the main roads in East Horsley.  Openreach has already completed surveys of many roads and started work on FTTP installation in some.  

Openreach is now working flat out to complete the infrastructure in time.  Although generally happy to help residents it is better if we do not engage the installers in long technical conversations!

Despite some disruption in some roads, for most of us it will not be as bad as a gas or water leak repair and we can look forward to being able to enjoy Ultrafast Broadband within the coming months.  People we know who already have FTTP are very enthusiastic about the benefits.

The Horsley’s Ultrafast Broadband Task Group


May 2021

We recently had a progress call with Openreach in which they set out their current plans for delivering ultrafast broadband (FTTP) to ALL premises connected to the East Horsley Telephone Exchange. This is now a single project combining East and West Horsley and Openreach has advised us that our Community Fibre Partnership project is the largest rural connection scheme in the UK. This is thanks to your participation!. 

Here is a little update about the plans and considerations for all those who pledged to upgrade to FTTP.

1.       Openreach survey and network design

This is taking place between now and the end of June. Over the next few weeks, you will see more Openreach vans in the area. They will be determining the best way to get the new ultrafast fibre-optic cable to your nearest telegraph pole or underground distribution point.   Openreach will also carry out “intrusive surveys” which inspect the underground ducts that feed cables to our homes and businesses, checking for any blockages. Once this work has been completed Openreach will advise us of their high-level network design. 

2.       Ultrafast network build
This will begin after the design has been finalised, with the target date for completion being late 2021/early 2022.   Fibre cables will be brought from the Leatherhead exchange, with the potential for temporary disruption on the roads between Horsley and there. Fibres will be taken to Aggregate Nodes which each feed up to 120 properties. Installation will take place in stages, determined by area readiness and Openreach operational issues. We will keep you informed via the EH & WH Parish Council websites. 


3.       Actions for you
a. Do you know when your current telephone & broadband contract ends?
We suggest that you check your current contract, as those who have validated their pledges have agreed to upgrade their service within two months of FTTP availability. If your current Internet Service Provider (ISP) offers the new FTTP service at your property it is likely they will be happy to upgrade your service. If you choose to change ISP or have to change to meet the terms of your pledge, your current provider may try to levy a charge for early contract termination. If you are at or near contract expiry, you may wish to delay renewal to improve your negotiating position.


b. Will your current ISP be offering Ultrafast FTTP services in our area?
It is unlikely that all ISPs will offer an Ultrafast (FTTP) package to those connected to our exchange when FTTP arrives; you should check with your current ISP what their plans are for Horsley in late 2021/ early 2022. We expect the larger ISPs (including BT, Sky, Talk Talk and Zen) will be offering FTTP and hope that the size of our project will attract more ISPs to do so. We hope to let you know more about ISPs’ plans for offering FTTP to those on our exchange via both EH & WH Parish Council websites shortly.


The Horsley’s Ultrafast Broadband Task Group


Don’t forget to sign up to the West Horsley Parish Mailing list to ensure you are up to date on all further Village information and FTTP Road Matters.